Manual QA


Client Challenges

Where Product Quality Becomes Harder To Maintain Without Dedicated Testing

These challenges often appear when a product grows faster than the testing process around it, leaving too little time for systematic regression, edge-case coverage, and validation across the environments customers actually use.



Service Overview

Manual QA That Helps Teams Release With Confidence

Solbeg’s quality assurance services include manual testing that combines structured test cases with hands-on exploration of the product. The exact mix depends on the product stage, release frequency, supported platforms, and the business impact of defects in different areas.

Functional testing

Validation that features behave according to requirements, user stories, acceptance criteria, and agreed business rules, including invalid inputs, permissions, boundary cases, and error states where relevant.

Regression testing

Rechecking existing functionality after new features, fixes, configuration changes, or platform updates to confirm that previously working behavior has not been unintentionally affected.

Exploratory testing

Exploratory testing Time-boxed testing guided by product knowledge, risk, and observations made during execution rather than only by predefined scripts. This is useful for finding issues in combinations and user behaviors that formal documentation may not describe.

UI and usability testing

Review of layouts, navigation, interface behavior, content, and user flows from the user’s perspective, together with checks against approved designs where those are part of the requirements.

Compatibility testing

Testing of web and mobile applications across the agreed set of browsers, operating system versions, devices, screen sizes, and other supported configurations.

Smoke and sanity testing

Focused checks of critical functionality after a new build, fix, or environment change to determine whether the build is suitable for deeper testing or further release activities.


Problem & solution



The problem

Testing can become inconsistent without a defined process

In many product teams, testing exists as a task inside delivery rather than as a repeatable function. There may be no maintained regression scope, test plan, shared documentation, or agreed criteria for when a build is ready to progress. What gets checked can therefore depend on available capacity and the product knowledge of the people involved.

Testing can also become constrained when features reach QA close to the planned release date. The available test window becomes shorter while the amount of software that needs validation has not changed. Regression coverage may then need to be prioritized according to release risk and available time.

When the same people who designed or implemented a feature are responsible for all of its verification, they naturally know the intended path through the functionality. That context is useful, but it can also make unusual inputs, unexpected sequences, and user behaviors less obvious. Their primary development or product responsibilities also limit how much time they can spend on systematic testing.

Solbeg's approach

A structured testing process run by dedicated QA engineers

Solbeg’s manual software testing services begin by defining the testing scope, priorities, environments, documentation, and release criteria required for the engagement. This makes testing repeatable and reduces dependence on individual memory or last-minute availability.

QA is integrated into the delivery cycle rather than introduced only when development is complete. Engineers can review requirements and acceptance criteria before features reach the test environment, allowing test cases and risk areas to be prepared in advance. Regression coverage is prioritized according to business impact so the most important checks remain visible when timelines are constrained.

With manual QA testing services from Solbeg, testing is performed by specialists whose primary responsibility is product quality. They can combine scripted checks with exploratory testing around edge cases, unusual sequences, integration behavior, and other scenarios that are difficult to cover through predefined happy paths alone.


When this service fits

When Manual QA From An External Team Makes Sense

Companies often start evaluating manual testing companies when a specific release, capacity, product maturity, or acceptance requirement creates more testing work than the current team can cover reliably.

A launch or significant product update may require regression across existing functionality as well as validation of new features. The internal team is often focused on completing development, while an external QA team can run an agreed test scope in parallel with final engineering work.

An internal QA team may cover normal sprint work but need additional capacity during release peaks, seasonal demand, or periods when several products or workstreams ship at once. External QA engineers can take responsibility for defined areas while internal specialists focus on the parts that require the most product-specific knowledge.

Early-stage products and rapidly changing features can make UI automation expensive to maintain because screens, flows, and business rules continue to evolve. Manual testing can provide immediate coverage while the product stabilizes and the team identifies which scenarios are mature enough to automate.

After a platform migration, redesign, modernization, or backend replacement, the new implementation often needs to preserve important existing behavior. Manual testers can compare old and new flows and identify differences that were not part of the intended change.

Automated checks only cover the scenarios and assertions they were designed to execute. Visual issues, confusing flows, unexpected combinations, and behavior outside the automated regression scope can still reach production. Exploratory and usability-oriented manual testing can target these gaps.

Before a release, milestone, or handover is accepted, the product may need structured validation against agreed requirements, acceptance criteria, and supported environments. Solbeg can provide the QA scope and execution needed to support that acceptance process.


Scope of Work

What Solbeg's QA Engineers Do Before, During, And After Testing

Solbeg’s manual QA testing services cover preparation, execution, defect management, and reporting rather than producing only a list of discovered bugs. The exact scope depends on the product, release process, and responsibilities retained by the client’s team.

Requirements and risk review

QA engineers review available specifications, user stories, acceptance criteria, designs, and other relevant materials. Ambiguous or conflicting requirements can be raised before execution, while higher-risk product areas are identified for additional attention.


Why Solbeg

What Product Teams Get From Solbeg's Manual QA Engineers

When comparing manual software testing companies, it is useful to look beyond the number of testers and consider how QA work will integrate with development, requirements, defect management, and release decisions.

Testing is backed by software engineering experience

For teams evaluating a manual testing company, Solbeg brings manual QA into a broader software engineering context. QA engineers understand the technical context in which defects are investigated and fixed, helping reports contain the information engineering teams need to act.


Comparison

Manual And Automated Testing Address Different Quality Needs

Teams considering manual testing services often ask whether automation would be a better investment. In practice, the two approaches usually complement each other. The balance depends on product stability, release frequency, regression size, supported platforms, and the types of defects the team needs to detect.

Option A
  • Suitable for new, changing, or insufficiently documented functionality
  • Useful for exploratory, usability, visual, and other scenarios where human judgment is important
  • Can begin without building and maintaining an automation framework
  • Regression effort is repeated because each manual check has to be executed again for subsequent cycles
  • Becomes less efficient for large combinations of data or highly repetitive scenarios
  • Capacity depends largely on the testing time available for each release
  • Consistency improves when regression scope, test cases, and checklists are maintained over time

Manual testing can be appropriate when the product is changing rapidly, human evaluation is important, or coverage is required before the cost of automating a particular scenario is justified.

Option B
  • Suitable for stable and repeatable scenarios such as critical regression paths and service-level checks
  • Allows the same checks to run frequently with limited additional execution effort
  • Requires initial investment in framework design, implementation, test data, and environments
  • Test code requires maintenance as product behavior, interfaces, and dependencies change
  • Supports frequent releases and regression scopes that would be expensive to repeat manually
  • Requires engineering skills and ongoing ownership of the automation suite
  • Does not replace exploratory, usability, or other testing that depends on human judgment

Automation can be appropriate when important functionality is sufficiently stable, releases are frequent, and repeatable regression checks consume enough manual effort to justify the ongoing cost of maintaining automated coverage.


Engagement Process

Manual QA Delivery Across Scope, Test Cycles, And Release Assessment

A manual QA engagement can be structured in stages, with each stage producing an agreed output before the next part begins. This keeps testing scope, responsibilities, and release priorities visible throughout the work.

  1. Product and scope review

    Solbeg QA engineers review the product, available requirements, current testing practices, supported environments, and release plans with the relevant product and technical stakeholders. The result is an agreed test scope and a set of priority areas.

  2. Test design

    QA engineers prepare the test plan, test cases, checklists, risk areas, and other documentation required for the agreed scope. The client’s team reviews important assumptions and coverage before execution begins.

  3. Access and environment setup

    Required builds, environments, defect-tracking systems, accounts, permissions, and test data are prepared. QA verifies that the necessary conditions are available before the first planned test cycle starts.

  4. Test cycles and defect handling

    QA engineers execute the agreed scenarios, perform exploratory testing, report defects, and verify fixes delivered by the development team. Open issues and priorities are reviewed at the cadence agreed for the engagement.

  5. Regression and release assessment

    Before release, the agreed regression scope is executed and the team provides a summary of completed coverage, unresolved defects, known risks, and any testing limitations. The final release decision remains with the client’s responsible product or delivery stakeholders.


Completed projects

View all projects

Some of our recent work

Real products our team has designed, developed, and launched together with clients, from idea to release.

Leading Home Renovation Contractor

Real Estate/Web Development

Leading Home Renovation Contractor

Web app for calculating bathroom renovation costs

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Platform for Efficient Payment Processing

Finance & Banking/Software Development

Platform for Efficient Payment Processing

Payment platform for processing transactions and connecting financial institutions

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DocEx Secure Document Distribution

Finance & Banking/Software Development

DocEx Secure Document Distribution

SaaS platform for secure distribution of confidential documents

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FAQ

Questions Teams Ask Before Engaging Manual QA

Not always. Most manual testing can be performed against a running application or build using access to the relevant test environment, accounts, and available requirements. Repository or log access may still be useful for particular types of investigation, but it is not automatically required for every manual QA engagement.

Yes. Missing test cases do not necessarily prevent testing from starting. QA engineers can begin with product exploration, available requirements, designs, release notes, and discussions with product stakeholders, then document critical flows and regression coverage as the engagement progresses.

The browser, operating system, device, and screen-size matrix is agreed according to the product’s supported platforms and user base. Usage analytics, customer requirements, market share, and known support obligations can all inform the final coverage.

Some collaboration is required for requirement clarification, environment support, defect triage, and fix verification. The amount depends on documentation quality, product complexity, release frequency, and how responsibilities are divided between the teams. A clear technical or product contact on the client’s side helps keep that involvement predictable.

Confidentiality, access, and data-handling requirements are agreed before testing begins. Where required, Solbeg can work under an NDA, while the client controls access to environments, accounts, and project systems. Test data can be used instead of production information where appropriate, and permissions can be limited to the scope testers need.


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