- What do you know about Support Services? How many stages are included in this process? What are the key roles? What is the value of Support for your business? We have collected all the answers in our case study, where you can find out more about the process, key features, benefits of Support Services.
Support services provide help regarding specific problems with a product or service. Customer support focuses on the experience of the customer. Our company provides Support Services and offers two Support Models: Dedicated Support Team and Shared Support Team.
SolbegSoft has vast experience in support services of all stages and levels: from classification and registration of the issues till audit (technical, performance, security, business), migration and production system maintenance.
Find out more details in our case study.