Field* Extension Update News

Earlier this year, Zendesk introduced the ability to use custom statuses for tickets. At Field*, we’re always looking for ways to enhance the user experience of Zendesk products, and we’re thrilled to announce that our latest extension now supports custom statuses as well.

With Field*, you can now specify any field in the ticket that needs to be filled in at any stage of the ticket’s life cycle. This flexibility allows you to customize your workflow and avoid wasting time on repeated communication with clients.

Our goal at Field* is to make Zendesk even more powerful and versatile. If you’re interested in learning more about our extension and how it can streamline your support processes, check out our marketplace page or contact us directly. Thanks for choosing Field* for your Zendesk needs!