- I believe that a manager has to lead a team to success, make every person in the team the best version of oneself. However, there are so many ways to reach the goal, and the global strategy is always on the team leader or team manager. Manager is the captain of the boat.
As a team leader in SolbegSoft, I found out that positive employees work much better than employees under strict rules and pressure. Moreover, my opinion is justified by science researches. As an example, the 700-person experiment was conducted in Britain by the Social Market Foundation and the University of Warwick’s Centre for Competitive Advantage in the Global Economy. The experiment showed that productivity increased by an average of 12%, and reached as high as 20% above the control group. In addition, I can say that staff turnover is reduced significantly.
Here are my 5 positive management rules:
1) Smile and keep a sense of humor
Every morning should start with a smile to your team and saying ‘’Hello” to everyone. It doesn’t cost anything but it’s a non-verbal sign: “We are good; our team is on the right way”. Of course, there could be hard times in every project, but a joke and a smile in the right place defuses the situation and makes the conversation easier to follow without tension.
2) Be responsible
Be responsible for all aspects of your team’s life: comfortable working space, necessary equipment or even work-life balance of your employees. Every detail can be crucial. I know a real example when an uncomfortable chair was the last straw. Besides, if you step up as a leader, just be one under any circumstances. Everybody wants to celebrate the achievements, but nobody likes to admit failures. Be responsible for everything and it won’t be forgotten; it will result in building employees’ goodwill and loyalty.
3) Let people make mistakes
Everyone sometimes does something that you didn’t want one to do. Things happen, and what is the strategy in this case? Do not blame, but respect the effort. No doubt that you need to investigate the source of the mistake and try to avoid this case in future. As a rule, errors are caused not only by people’s mistakes, but also because of the lack of information or system knowledge. Instead of arguing out loud, think, maybe this issue happened because you missed something as a manager?
4) Share information and company objectives
Team always wants to know where the company is going to in a global way, either if it’s a new project, or new people involved in the further development. For the majority of people, the scariest thing in life is uncertainty and instability. Give them information. Create a channel for the team or offline board in the office to post news and announcements. Moreover, every team needs stand ups or meetings at least once a week. Five minutes of live chat replaces loads of emails.
5) Respect different opinions and ideas
Brain-storming is the best way to solve a complicated issue. Try to analyze every idea an employee proposes and every thought that comes to one’s mind. In the end you realize that building on others’ ideas is one of the most valuable aspects of team work. Even if you disagree, keep listening. Even if the idea can’t be put into practice, let it be. Who knows, maybe next idea will be better? Strong criticism could lead to frustration and nobody’s will to participate in brainstorming again.
I hope that my vision of the working process will help you set a proper interaction and communication with your team.