About ServiceChannelServiceChannel is the world leader in Service Automation solutions for companies managing multi-location commercial facilities. The company provides sophisticated facility management technology solutions that help global brands to develop best practices, enhance corporate brand image and drive signiﬁcant savings.
Technologies and Tools
Project DescriptionSolbegSoft has been cooperating with ServiceChannel to create a cloud-based (SaaS-delivered) Facility Management platform that automates the entire repair & maintenance service delivery process.
- Cloud-based service delivery automation and reporting platform, which combines a web- and mobile-based work order management with integrated analytics in a complete source-to-settle solution.
- The highly flexible and configurable SaaS platform enables facility managers to initiate and validate work performed in the field and manage all planned & demanded service requests and proposals & invoices across all trades, categories, and locations.
- The platform enables to more efficiently source, procure, manage, and pay for contractor-delivered services – enabling organizations to enhance their corporate brand image, drive significant savings, improve compliance, and mitigate operational risk.
- Over 250 leading global brands use the platform to conduct business with over 50,000 contractors at more than 170,000 locations in 63 countries. The platform helps to initiate and process over 1 million work orders per month and over $3.5 billion in bills annually.
ServiceChannel has been working with SolbegSoft as a technology partner for 8 years now and we are very proud of the collaboration that was established. SolbegSoft has been responsible for some of the most mission critical parts of ServiceChannel offering and the results are impressive. The level of effort this group puts into its work makes them essentially a part of a core ServiceChannel team. The outsourcing model allows the team to have ServiceChannel best interest and be tremendously helpful and productive.