Customers can contact the office to request an appointment or make a reservation only during opening hours. But according to analytical reports, about 50% of customers prefer turning to companies which provide booking opportunities 24/7.
Our customers have the confidential services and calling on phone to request an appointment or make a reservation is uncomfortable for their clients.
Business owners don’t know who their customers are, and how often they use their services.
Business owners usually face such situation, when customers request an appointment or make a reservation, but don’t show up.
Our customers have lack control over their business processes.