Technical Support Analyst | SolbegSoft
Technical Support Analyst hot position HOT!
Minsk

Responsibilities:

  • Providing support to end-users, including procedural documentation and relevant reports;
  • Troubleshooting current issues and providing work arounds to end-users;
  • Providing guidance on how to set up an application or resolve set up issues;
  • Reporting bugs to developers;
  • Investigating application logs;
  • Supporting the roll-out of new features;
  • Verifying bug fixes or new features after release.

Qualifications:

  • Level of English: Upper Intermediate (both written and oral) / Advanced or Fluent;
  • Advanced Computer user;
  • Desire to learn and help others;
  • Excellent Communication skills.

The major pluses are:

  • Previous experience as IT technical support specialist or QA;
  • SQL knowledge.

Social Package:

  • In-office gym, tennis table;
  • Under-roof bike parking;
  • Sport compensation;
  • Health insurance;
  • English Classes;
  • In-company library:any technical literature that you've ever dreamed about;
  • Advanced training courses and professional conference participation payment;
  • Paid certification;
  • Flexible schedule;
  • Social events and team buildings;
  • Holiday gifts;
  • Tea and coffee in the office;
  • Constant professional development, interesting work in a friendly team, broad opportunities for professional and career growth.
We're looking for team player who can work harder, faster, and smarter, while taking technical excellence to a whole new level!

Vacancy manager:

Darya Gorelik

Darya Gorelik

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Contact Us

SolbegSoft, Ltd

Sales and Marketing Office

1, Greene Street, #513
Jersey City, NJ 07302

+ 1 347 220 8411

Development Office

37, Logoisky Trakt, office 17
Minsk, Belarus, 220090

+ 375 29 176-5-234

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